Shipping, Returns & Trust

All orders are delivered within 7–14 business days from the date of purchase.

Orders are processed within 2-4 business days, and tracking is emailed to you as soon as your parcel leaves our warehouse. Business days exclude weekends and public holidays.

Refunds are issued in two cases only:

• The item arrives defective or damaged.
• The item is never received.

Claims must be opened within 14 days of delivery (or of the last tracking update). We do not accept change-of-mind, fit, or color-preference returns.

Exceptions can be made on a case-by-case basis. For help, please email 89Crux.info@gmail.com.

Every 89Crux order is covered by our Trust Delivery guarantee:

• Carefully curated brand-sourced products.
• Tracked, guaranteed delivery, no exceptions.
• Parcel lost or stuck in transit past 14 business days? Full refund or free replacement.
• Defective on arrival? We cover the return label.
• Your payment is protected — we never store card details and every transaction is processed securely.
• A real person replies to support requests within 24 hours.